Privacy Policy

Contact Form Submissions: When you submit a message through our Contact Us page, we collect your name (optional), your email address (required), the category of inquiry (e.g., General, DMCA, Bug Report), a subject line, and the text of your message.

Communications Record: We use this information solely to review your inquiry, investigate reported technical issues or copyright notices, and send you a response.

Server Log Data: When your browser requests a web page or media parsing endpoint, our server logs may record your Internet Protocol (IP) address, browser type and version, operating system, device category (desktop, tablet, or mobile), referring website address, requested URL, date and time stamp, and response status codes.

Aggregate Usage Metrics: We collect pseudonymous, aggregate operational data such as total daily page views, tool conversion counts (e.g., number of video requests vs. audio conversions), and general geographic regions (derived from IP addresses) to monitor server bandwidth requirements and prevent infrastructure overload.

Real-Time Media Processing: When you submit a video or media link into our download input box, that URL is processed in volatile memory (RAM) in real time to resolve the source content distribution link. We do not store your requested video files or maintain a permanent database of user-submitted download links.

Service Delivery: To operate, maintain, and deliver our web-based media conversion tools and website features.

Security and Abuse Prevention: To detect and prevent malicious automated bots, denial-of-service (DoS) attempts, unauthorized scraping, and server resource abuse via rate limiting.

System Troubleshooting: To identify and fix software bugs, broken parser connectors, and server performance bottlenecks.

Customer Support and Compliance: To communicate with you regarding your support requests, bug reports, and copyright or DMCA inquiries.

Aggregate Analytics: To understand general traffic volume and geographic distribution so we can optimize global server capacity.

Local Storage (localStorage): We use your web browser's standard `localStorage` mechanism to remember your user interface preferences between visits. Specifically, we store your chosen theme preference (dark or light mode), your selected language code, and your acknowledgment of our cookie consent banner. Unlike cookies, localStorage data remains on your personal device and is not automatically transmitted to our servers with every HTTP request.

Session Cookies: When administrators log into the administrative control portal, temporary session cookies (such as standard PHP session identifiers) are used to authenticate administrative access. General visitors browsing our public tools do not receive authentication cookies.

Managing Browser Storage: You can clear or disable localStorage and cookies at any time through your web browser's privacy and security settings. Disabling localStorage may reset your theme or language selection back to default on subsequent visits.

Content Delivery and Hosting Providers: Our servers and cloud hosting infrastructure are provided by trusted infrastructure companies that process web traffic and routing requests in accordance with industry security standards.

External Media Platforms: When you request to parse a public link, our server communicates with publicly accessible endpoints on third-party networks (such as TikTok, Instagram, Twitter/X, or Douyin) to locate media stream URLs. These external platforms maintain their own terms and privacy policies.

External Links: Our website may contain links to external sites (e.g., in blog articles or documentation). We do not control and are not responsible for the privacy practices or content of third-party websites.

Third-party vendors, including Google, use cookies to serve advertisements based on a user's prior visits to our website or other websites on the Internet.

Google's use of advertising cookies enables it and its partners to serve ads to our visitors based on their visits to our site and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Google Ads Settings (https://www.google.com/settings/ads).

Alternatively, users can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the Network Advertising Initiative opt-out page or www.aboutads.info.

Your message, contact details, and submission timestamp are stored securely in our administrative database to allow our team to track and resolve your inquiry.

Access to incoming inquiries is restricted to authorized site administrators and technical support personnel.

We do not sell, rent, or trade your contact information with unrelated third-party marketers or data brokers.

Contact Messages: Retained for the duration necessary to resolve the inquiry, address potential follow-up questions, and maintain a record of resolved copyright or legal notices.

Technical and Access Logs: Standard web server logs are automatically rotated and retained for a limited period necessary for security monitoring, fraud prevention, and operational debugging.

Aggregate Statistics: Anonymous aggregate usage figures (such as daily download counters) may be retained indefinitely for long-term capacity planning.

Media Content: Video files and media streams are not stored on our permanent disks; they pass through volatile memory in real time during the download request.

Transport Layer Security (HTTPS/TLS) encryption for all web traffic between your browser and our servers.

Server-side input sanitization and parameterized database queries to prevent SQL injection and cross-site scripting (XSS).

Rate limiting on API endpoints and web forms to mitigate automated brute-force attacks and service abuse.

Strict access controls and credential hashing for administrative backend systems.

Access and Review: You may request details about any personal information (such as previous contact inquiries) that we hold about you.

Correction or Deletion: You may request the correction of inaccurate details or the deletion of your prior contact submissions.

Browser Preferences: You can configure your browser to reject cookies, block local storage, or alert you when cookies are being set.